Member Services
1-833-426-7286
Welcome to AffirmedRx
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How can we help you today?
Start with what you’re trying to do. We’ll take it from there.
Is my medication covered?
Looking ahead to 2027? Your medication coverage may change for the new plan year. Be sure to review the 2027 formulary when it becomes available.
Preventive Drug List
Have an HSA-qualified High Deductible Health Plan? See which preventive medications may be covered before you meet your deductible.
Choice ACA Drug List
See which preventive medications may be available at no cost to you under the Affordable Care Act.
7/1/2026 Summary of Changes (PDF)
See what changed on this date.
1/1/2027 Summary of Changes (PDF)
See what changed on this date.
How can I access my personalized pharmacy benefits?
Once you’re enrolled and your AffirmedRx pharmacy benefits are effective, you can access your personalized Pulse account online through the Member Portal or on your phone with the Pulse app.
Both give you access to the ame personalized pharmacy benefit information and tools
Member Portal (online)
Access your personalized pharmacy benefits from your computer.
Pulse app (mobile)
Access the same personalized tools conveniently from your phone.
Or scan with your phone camera to download the Pulse app.
How do I get my prescriptions delivered to my door?
Can I have my specialty medication delivered?
I paid out of pocket for a covered prescription. Can I get reimbursed?
I need help. Who should I contact?
We’re here to help. Contact our Member Services team for benefits clarifications, real-time issue resolution, coverage and pharmacy questions, and co-pay information for specific medications. For help with the Member Portal or Pulse app, contact technical support.
Getting help with your pharmacy benefits
Whether you have a question or need a little extra help, AffirmedRx has a team ready to support you.
Member Services
Have a question? Start here.
Contact Member Services for help with:
- Understanding your pharmacy benefits
- Finding an in-network pharmacy
- Medication coverage or formulary questions
- Copays, deductibles or other costs
- Prior authorizations or pharmacy claims
- ID card questions
- Available 24/7/365.
Member Services — call
1-833-426-7286
Patient Care Advocates
Our PCAs may proactively reach out when additional support is needed to help you navigate next steps.
- Resolving potential medication issues or disruptions before they affect you
- Finding lower-cost medication options
- Supporting you through a medication change
- Coordinating with your pharmacy or provider
These situations can be more complex. Our PCAs are here to provide additional support to help you navigate next steps.
Patient Care Advocates — email
PCA@AffirmedRx.com
New Here
New to your H&R Block plan? Start here.
Once your AffirmedRx pharmacy benefits are effective, take these simple steps to make the most of your benefits.
Activate your account
Get the Pulse app
Prefer mobile access? Use the Pulse app to access the same personalized pharmacy benefit tools from your phone.
Get familiar with your benefits
Your care comes first.
At AffirmedRx, we make pharmacy benefits easy to use. We provide guidance, tools and support to help you access your medications, save time and money and stay on track with your care. Whatever you need to know, you’re in the right place, and we’re proud to be part of your health care journey.
As your pharmacy benefit manager, AffirmedRx delivers simplified pharmacy benefits powered by proactive advocacy, empathy and trust.